Delete data on your device
Open StormLift’s Settings. Find Delete all StormLift data, choose Delete all and confirm the deletion.
This removes StormLift-managed data from this device, including your profile, body measurements, photo, workouts, history, progress, checkpoints, preferences, settings and app-managed caches. The app returns to onboarding. This action is permanent for the current device; copies outside the app are handled separately below.
Request deletion by email
Send your request to stormliftapp@gmail.com.
To request deletion of support or feedback communications and other eligible records held by Roberta Virzi PT, email us from the address used for that communication, if possible. Tell us which records you want deleted; an approximate date or subject can help us find them. We will ask for additional information only if necessary to identify and process your request.
Do not send passwords, identity documents or workout exports with your initial request. We may be unable to access or identify data stored only on your device.
External providers
External providers, including Google ML Kit on Android, YMove and media hosts, may process technical information. We cannot directly erase every provider-controlled record. We will assess requests within our actual control and applicable legal obligations, and explain relevant limits. Provider-controlled processing and retention follow the provider’s applicable terms.
Backups, exports and shared copies
Deleting app data or sending us a request does not synchronously delete historical Android, Google, Apple or iCloud backups, files you exported or backed up manually, or copies shared with others. Manage platform backups through the relevant platform settings and delete exported files at their saved destination. Contact recipients about copies they control.
What may be retained
Support and feedback emails, including sender information, messages and technical details, are retained only as long as reasonably needed to respond, maintain support records or meet legal obligations. Necessary records may be retained for applicable legal duties or claims. We will explain applicable limitations when handling your request. We do not promise immediate deletion or a fixed provider retention period.
Privacy Policy
For full details about data, deletion and retention, read the current StormLift Privacy Policy (English).
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